Cassia Hotel Jerusalem, Jerusalem

I stayed on the 12th floor with a stunning view of the Old City from a small porch. The rooms were nice overall, but the bathroom could have been better. The service was mostly kind and helpful, except for one staff member at the desk on a particular day. The location was really convenient, especially for visiting the Old City and nearby areas, but finding parking at night was a challenge. The dining experience was average, not as great as expected for Israeli cuisine. Facilities were decent overall.

The hotel offers a lovely view of Jerusalem and is conveniently located within walking distance of Old Jerusalem. The rooms may need renovation but are kept clean, making them suitable for families with children. The service is top-notch despite some occasional hiccups, and the dynamic location provides easy access to key attractions. The dining experience is generally spectacular, even though some aspects could be improved. Overall, a great value for the price with notable positives and negatives.

The hotel had clean rooms with a somewhat outdated but spacious design, including a large bathroom with a great shower. Connecting rooms were available for families. The layout of the rooms seemed noisy at times, which was not ideal. The service was mixed, with some staff being unresponsive to complaints but others being very helpful. The location was excellent for exploring Jerusalem, within walking distance of the train and the old town. The dining options were satisfactory, featuring dishes like Shahshuka; however, having a kids club during holidays would have been a nice addition. Overall, the experience was decent considering the value for money. Rating: 7/10.

The hotel boasts large, spacious rooms with a very nice bathroom, typical of a North American style hotel. However, some areas were dark and not as clean, especially the bathroom. Service was generally good, except for one incident, but the staff were apologetic and accommodating. The location is convenient, close to Old City Jerusalem and other modern areas, providing a mix of relaxation and easy access to attractions. Dining was a bit overpriced and not up to the expected Israeli hotel standard. Overall, a decent stay with room for improvement.

The hotel is in a prime location in the heart of Jerusalem, making it convenient for exploring all the important tourist spots. The rooms are spacious but in need of refurbishment. While the hotel offers many services, the management lacks in customer care and responsiveness. Starting the day with a full breakfast is a highlight, but other dining experiences may fall short of expectations.